Last updated: 22.01.2026
Please read this information carefully for your own benefit.
Interpretation
Words with initial capital letters in this document have specific meanings as defined below. These definitions apply whether the words appear in singular or plural form.
Definitions
For the purposes of this Policy:
- Account means a unique account created for You to access the Service or parts of the Service.
- Company (referred to as “CoinCasino”, “We”, “Us”, or “Our”) refers to CoinCasino.
- Service refers to the Website and all related services offered by CoinCasino.
- Website refers to CoinCasino.one.
- You means the individual accessing or using the Service, or the company/legal entity on whose behalf such individual is accessing or using the Service.
Responsible Gambling and Self-Exclusion
For most Users, gambling is intended as a form of entertainment, fun, and excitement. However, CoinCasino recognizes that for some individuals, gambling can lead to negative consequences. Pathological gambling is widely recognized in medical science as a serious disorder.
Since our founding, CoinCasino has taken the issue of responsible gambling seriously and implements a variety of measures to minimize potential harm. These measures include education, tools for self-control, and support systems for Users who may be experiencing gambling-related difficulties.
Knowledge, education, and awareness are the most important tools for preventing gambling harm. We encourage all Users to play responsibly and understand the risks associated with gambling.
Information and Support
CoinCasino Support is available to assist you at all times without additional costs:
Email: [email protected]
All communications with Support are treated confidentially. Your information will never be shared without your explicit consent.
To assess whether you may have a gambling problem, you can take a confidential self-test here:
https://gamblingtherapy.org/information/do-i-have-a-gambling-problem/
For additional guidance and resources on gambling addiction, please visit:
https://gamblingtherapy.org/
Tips for Responsible Gambling at CoinCasino
To ensure that gambling remains a fun activity without negative side effects, we recommend the following guidelines:
- Set a deposit limit: Determine how much you can afford to spend according to your personal finances. Only gamble amounts intended for entertainment.
- Do not chase losses: Avoid trying to win back previous losses by taking excessive risks. Gambling should be for fun, not a source of income.
- Set a time limit: Allocate specific time for gambling and ensure it does not interfere with other hobbies or responsibilities.
- Play smart: Avoid gambling when stressed, depressed, fatigued, or under the influence of alcohol, medication, or drugs.
- Take regular breaks: Pause if you feel tired, distracted, or unable to concentrate.
- Only one Account: To track your gambling activity accurately, each individual should have only one Account.
Minor Protection
- Users must be 18 years or older to use the Service.
- The Company reserves the right to perform identity and age verification checks to ensure compliance.
- Misrepresenting your age constitutes a material breach of these Terms.
- Keep your login data secure to prevent access by minors.
- Parents may use internet filters to help restrict minors from accessing inappropriate content. Suggested tools:
https://famisafe.wondershare.com/internet-filter/best-internet-filters.html
Self-Exclusion
CoinCasino provides a Self-Exclusion program for Users who wish to take a break from gambling, either due to gambling addiction or for personal reasons.
- What is Self-Exclusion? It is a voluntary, temporary restriction from all gambling services to protect your well-being.
- Duration: You can choose a self-exclusion period between 6 months and 5 years.
- How to self-exclude: Contact Support at [email protected] to initiate the process.
- Account restrictions: During self-exclusion, you cannot log in or create new Accounts. Attempts to bypass self-exclusion may result in permanent closure of your original Account.
- Enforcement: CoinCasino will take reasonable measures to enforce self-exclusion requests, but you are ultimately responsible for compliance. The Company is not liable for any losses incurred if self-exclusion measures are circumvented.
Summary
Responsible gambling is at the core of CoinCasino’s commitment to our Users. By understanding the risks, using tools such as deposit limits, time limits, and self-exclusion, and seeking help when needed, you can enjoy our Service safely and responsibly.
Email for Support: [email protected]
Resources:
- Gambling Therapy: https://gamblingtherapy.org/
- Self-Assessment: https://gamblingtherapy.org/information/do-i-have-a-gambling-problem/
Last updated: 22.01.2026
